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Context Help

If you feel lost inside our web hosting Control Panel, the first thing you should do is click the Help button, which is visible on each and every page. A pop-up menu will appear. It includes elaborate info about all the actions that you can carry out on the page in question. Each popup shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a wide variety of video tutorials explaining how to work with our Control Panel. They're made for those of you who want to see how things are getting done instead of just reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't find the solution you searching for, have a glimpse at our extensive FAQ database, which contains questions asked by real individuals and provides practical solutions. We constantly "revamp" our FAQ section with new articles so as to cover all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the FAQ database either, you can get in touch with our great team of support engineers available 24-7 and ready to assist you with any problem. Each support ticket you open will be answered in less than sixty minutes (the average trouble ticket response time is just 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 96592

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com